Topic: Mindset

What do feedback objections really mean?

Clients can struggle with three basic types of emotional crisis points while working with me. The type of objections I hear help me pinpoint what my clients feel so I can support them as we move through the process together.

A hilarious look at how to set with client boundaries. Does your client try to hand you a fat scope monkey? Guest author Michelle Hunter provides a unique illustration for how to deal with clients that want to give you more than you bargained for.

Not My Circus, Not My Monkeys

Struggling with clients that expand scope and mess with your process? Some problems are simply not yours to solve.

Avoid unproductive revision cycles & get to the perfect design faster. Grab your free copy of Client Feedback Scripts.

Avoid unproductive revision cycles & get to the best design solution faster

How to keep clients from nitpicking your design concepts by asking for and receiving productive feedback so you can avoid excessive revision cycles.

Creating conversions for clients – sales page or landing page?

Do you need a sales page for every offer? Is a landing page enough? What’s the difference? Let’s clarify so you know exactly how to best sell your services.

Start your client onboarding process with an effective consult call

As one of the early steps in your client onboarding process, I find it really helps to shift your energy on consult calls from “sales” to determining client fit.

How to define design goals that support your client’s business goals

When projects wander and clients micromanage… the cause is not what you think. Avoid drama-filled projects by requiring client clarity (yes! you can!) before you define design goals.

Streamline your client onboarding process and say yes to portfolio-worthy projects that grow your business

Streamline your client onboarding process and stop wasting time with consult calls and design proposals that don’t turn into ideal projects.

How to find the right clients – keys to upleveling your design business

Upleveling your design business is about more than raising your prices. To be successful, you need to take action to improve your marketing game. Not sure where to start? Read on.

How to get design clients to connect with your work (& hire you)

Your website should bridge marketing and sales by fostering connection. When clients feel connection, sales come easy.